The last thing your firm would ever call itself, or advertise itself as, is basic. But are the tools you use to manage client relationships stuck in basic mode? Your firm needs to be able to intake clients, deliver personalized responses to inquiries, and keep your established clients engaged without increasing your administrative burden. And to accomplish these goals, you … Read More
The Rise of the Data-Driven Law Firm
In today’s fast-paced legal landscape, data is no longer just a buzzword; it’s a game-changer. The rise of data-driven law firms is reshaping the industry, and for a good reason. Law firms harnessing the power of data are not only improving decision-making but also increasing profitability while delivering superior services to their clients. Legal Talk Network Podcast recently sat down … Read More
7 Things to Consider When Switching Your Accounting Software
Switching software platforms. Just the idea of changing the accounting software you use at your law firm is enough to make you break out in a sweat. Let’s call it the “software sweats.” You know the usual reasons for that prickly feeling: the legal industry is historically resistant to technological change, colleagues claim that they don’t have time to spend … Read More
How to Prevent Losing Potential Clients (Hint: It’s Marketing Automation)
Most law firms know that marketing is a critical component of success, but keeping clients moving through the sales funnel can be challenging for busy attorneys who are already stretched thin with billable work. Using marketing automation with a client relationship management (CRM) software is an excellent strategy for keeping prospective clients from slipping through the cracks or turning to … Read More
What to Consider When Your Law Firm is Migrating to a New Software
As a lawyer, your goal is to provide top-notch legal services for your clients. But providing great service isn’t just about achieving winning results in the courtroom. According to the American Bar Association, a significant part of maintaining legal competence is understanding relevant technology, including the benefits and risks of use. What does this mean for today’s law firms? Ethically … Read More
Six Essential Features in Your Legal CRM (and How to Use Them)
Growing your law firm doesn’t happen overnight. You need legal talent, time, a plan, a carefully defined clientele, and the right tools to support your goals. One tool that should be in your law firm tool kit is legal client relationship management (CRM) software. While your legal practice management software keeps the daily work of a law firm moving, a … Read More
4 Tips for Great Client Service
There’s no question that delivering great results for clients draws more business to your firm. But results aren’t the only factor that influences client behavior. Providing excellent client service helps your firm build client loyalty, win more referrals, and improve your reputation—all of which have a direct impact on profits. The best way to improve your client service is by … Read More
Marketing Automation 101 for Law Firms
More than 25% of firms make the mistake of letting quality clients slip through the cracks every single day. That’s because thousands of firms fail to track leads—potential clients who click on law firm websites, call offices requesting information, or otherwise interact with legal practices online or in person. Tracking leads is a critical step for firms to generate new … Read More