There’s no question that delivering great results for clients draws more business to your firm. But results aren’t the only factor that influences client behavior. Providing excellent client service helps your firm build client loyalty, win more referrals, and improve your reputation—all of which have a direct impact on profits. The best way to improve your client service is by … Read More
Making the Most of Your Law Firm’s CRM: Turning Tech Into Profit
A great lawyer is more than just an eagle-eyed document reviewer or a litigious shark in the courtroom. What really sets a law firm apart is its ability to maintain communication with clients. Communication builds trust between clients and their attorneys, which can yield referrals, repeat business, and positive reviews, all of which boost revenue. But what attorney has time … Read More